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[Bug] Did not receive reward!!!

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Posted on 2019-03-03 04:57:08 | Show thread starter's posts only

I completed the 7 day challenge and did not get the 10 sweet love shards

Posted on 2019-03-03 05:30:09 | Show thread starter's posts only

If you wanted 7 day challenge rewards, you had to redeem those manually. Unfortunately its too late now, as the event is over. However, if you did redeem rewards in time and you didnt get those, I would suggest you to contact live support.

Retired forum moderator.
Posted on 2019-03-03 05:33:07 | Show thread starter's posts only

I was doing that and completed 65 achievements to get the shards but as soon as I did it all froze and it disappeared meaning I could not redeem it manually. I read somewhere to wait and they may appear but unfortunately have not hence why I am writing to see if I can get it resolved

Posted on 2019-03-03 05:46:16 | Show thread starter's posts only

If everything froze and disappeared, it could be because the event ended. You were too late to redeem the rewards. Unfortunately, there is nothing you can do at this point :(

Retired forum moderator.

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